A key to an airline’s success is customer loyalty. Therefore on the ground, each passenger must feel that they are important. From a hassle-free check-in to a convenient passage through the departure process, our specially trained staff will address the needs of each and every passenger. In the spirit of Filipino hospitality, our warm and friendly staff will make sure that your passengers will feel and know that someone is there to help.
  • Passenger Check-in
  • Support for Special Passengers (VIPs, Unaccompanied Minors, Wheelchair)
  • Ticket Sales and Reservations
  • Baggage check-in and through check
  • Specialized Services (multilingual agents)
  • Arrival and Transit Services
  • Lost & Found and Baggage Settlement Services
  • Gate and Boarding Services
  • Passenger and VIP Lounge Services